We get things right and on time
Our success is as much to do with the way we work as our creativity. It is this which ensures that we get things right and on time. It also provides our clients with the knowledge that their work is secure and provides them with full accountability.
One to one communication
Quiet Storm does not have account handlers. The people you meet with will be the people who do the work. This direct communication provides us with the opportunity to challenge the brief whilst providing our clients with a more responsive service.
e-job bags
All work is recorded via our own electronic job bag software. This provides full accountability of the progress and correspondence during or after any work is carried out.
In-house control - turn key service
Our continual investment in equipment and training is obvious to anyone who visits our premises. We do not sub-contract unless it is a specialist requirement - e.g. steel fabrication for point of sale. This provides the control over quality and timescales, enabling us to deliver our price promise guarantee.
Backup
Whether during a project or once it has been completed, the need for backup is paramount. Quiet Storm operate several robust systems which ensure that all work in progress is backed up simultaneously as the work is being carried out. Every evening a complete backup of the day's work is taken and stored off-site and once a project is completed, it is catalogued and backed up on different media with on and off-site copies.
Price promise guarantee
We have quite a straight forward policy on price - what we quote is what you pay. In the unusual event that there are to be chargeable author's corrections or changes to the original brief which result in additional costs our policy is simple. We inform you of the additional costs with an explanation of why, together with any viable alternative, and await your further instruction. If we do not, then there are no additional charges.
Insurance
Quiet Storm are fully insured including Public & Products liability and Professional Indemnity Cover.
© 2010 Quiet Storm Solutions Limited
