If you wanted to pitch a service which was only a concept, but you needed it to feel established - what would you do to convince your prospective client?
UTL were tendering for a completely new service to their client. To clearly demonstrate how this would work in practice they wanted to include a video. The problem was, as UTL did not have this service up and running, the service would have to be simulated, scripted and filmed. The proposal was for an on-line interactive help desk for the client’s corporate customers.
“We asked Quiet Storm to create a video that would demonstrate how a customer would engage with a technician via a website. They took the time to fully understand what the service would involve and devised a storyboard and script to outline the scenes in the video.
UTL staff were used to play the part of the customer and the technician and the finished video is a good representation of how the service would operate. We were really pleased with the result and the fact that Quiet Storm pulled everything together within a tight timescale.
We were so impressed that we are now using them for another video project. This one will show our complete capability.”
Head of IT BRM, UTL
(A Unipart Group Company)Back